We are St. Kitts’ premier online food ordering and delivery service.
We work with a number of restaurant suppliers to facilitate online orders for pick up, and delivery to your home or office.
Dear Valued Customer,
Happy New Year! As we step into a new year full of possibilities, we at 869ToGo.com extend our warmest wishes to you and your loved ones. Embracing the spirit of new beginnings, we are excited to share our New Year’s resolution with you: “More Communication”. This means we are committed to keeping you more informed, engaged, and satisfied with our services throughout the year.
We recognize that recently, in some instances our services may not have lived up to the high standards we set for ourselves, nor the expectations you have of us. We have faced significant challenges, primarily due to staff shortages, which have been further strained by recent illnesses. This has led to delays in our delivery services, and we sincerely apologize for the inconvenience caused.
To ensure we can focus all available resources on delivering the best possible service, we have made the decision to suspend breakfast deliveries between Mondays and Fridays. This will allow us to concentrate our efforts on maintaining the quality and timeliness of our lunch and dinner deliveries.
In response to these challenges we’re boosting our customer service protocols to enhance communication, address your concerns more promptly, and improve the overall service experience. We are also actively recruiting to strengthen our workforce and provide the service quality that you deserve.
We want to reassure you that these changes are part of our commitment to enhancing our service quality. Your patience and understanding during this transition period are greatly appreciated.
Your feedback is crucial. We’d love to hear from you with any concerns, suggestions, or comments. Our customer service team is eager to listen and assist in any way possible.
Thank you for your continued support. We are dedicated to exceeding the high service standards you expect from 869ToGo.com, and we look forward to serving you better in the coming year.
Antoinette, Kirstie, Mike & Chad